Terms and Conditions | Refund Policy

The following are the Terms and Conditions for ALL products, courses and services sold by A Day in our Shoes, LLC.

There are no refunds for the IEP Toolkit or online IEP consulting hours that have already taken place. Refunds are given for the online IEP training as long as you make your request to IEP@adayinourshoes.com within 48 hours of purchase.

If you purchase online consulting, refunds will be given for unused time, if requested within 48 hours of purchase.

If you purchased a product using a payment plan, and you cancel or stop the payments before completion of payments, access to any courses, videos, materials or live chats is revoked immediately upon payment cancellation.

I am not a lawyer nor do I play one on the internet. This is Advocacy advice only, not legal advice. If you have any legal questions, please consult an attorney.

If you are in ANY stage of Due Process–from an initial consultation with a lawyer to waiting for a decision or appeal, please DO NOT sign up for any of my training or purchase any online consulting hours. As a professional courtesy to attorneys, I do not wish to interfere with their business or strategy for your family. If you choose to register, I will not answer any personal questions in the live chats if I am aware that you are in Due Process, nor will any refunds be given.

If you are working with an attorney, even if you are not/have not filed for Due Process yet, DO NOT sign up for this course. If it is determined that you have an attorney, you may be removed from the Academy without a refund.

The online training provided by ADayInOurShoes, LLC is an informational, not legal, learning experience. At this point in time, we are not in a position to offer CEUs or certification. This online training is designed to provide IEP parents with skills and techniques to become a better advocate for their child.

We do not guarantee any responses from school personnel or results in the IEP process.

All materials are copyrighted to A Day in Our Shoes, LLC, and some terms are trademarked. You may not copy or redistribute any of the materials (besides your own personal use) without written consent from A Day in Our Shoes, LLC.

Please be respectful and not use our materials to create a competing product. Engaging in such acts will result in legal action to the greatest extent possible and removal from all of our platforms without a refund, regardless of the time frame.

One of the cornerstones of this program is personalization and individualization. As a result, members may be sharing personal information. If it is discovered that members are sharing other members’ information, it will result in their removal from the academy without a refund, regardless of the time frame.

PDF Products

The PDF Products are not refundable due to the nature and cost of the e-products.

Non Attorney Advocates

Lisa Lightner and all of the writers, trainers and independent contractors of ADayInOurShoes, LLC are non-attorney advocates. Any content published on our various platforms are the implicit opinion of the author and should not be misconstrued as legal and/or medical advice.